How do we collect information?
We receive and collect information from you when you visit our site, register on our site, place an order on our site, respond to a survey or fill out a form.
What information do we collect?
Purchase Information - When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, shipping address, zip code, phone number or credit card.
Email Address- When you visit or shop on our site, we may request your email address, or other information needed to contact you online.
Contest Entries - From time to time, we may offer online entries into contests or sweepstakes. The information collected from the entry will only be used for the purpose of conducting the contest or sweepstakes (such as to notify winners).
Navigation and Clickstream Data - As you browse our web site, we may gather navigational and clickstream data that shows what pages are visited and how long various features are used.
Cookies - Like many web site operators, we collect cookies. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- 1. To personalize your experience –- your information helps us to better respond to your individual needs.
- 2. To improve our website –- we continually strive to improve our website offerings based on the information and feedback we receive from you.
- 3. To improve customer service –- your information helps us to more effectively respond to your customer service requests and support needs.
- 4. To process transactions –- your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- 5. To administer a contest, promotion, survey or other site feature.
- 6. To send periodic emails –- the email address you provide for order processing will only be used to send you information and updates pertaining to your order.
When we ask for information from you, we may be giving you the opportunity to "opt-in" and receive additional information, announcements, communications, promotions, samples or to participate in research requests from us. If at any time you would like to unsubscribe from our mailing list, contact us by phone or email and notify us of your preference to opt-out.
How do we protect your information?
We are committed to protecting the personal information you share with us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider's database only to be accessible by those authorized with special access rights to such systems, and the authorized individuals are required to keep the information confidential.
After a transaction, your personal information (credit cards, financials, etc.) is only kept for as long as we reasonably need it. We may alter this practice according to changing requirements. For example, changes in the law may require that we keep data for longer periods of time, while other considerations may lead to the destruction of personal information in less than 60 days.
In spite of our use of industry-standard security technologies, procedures and measures to help protect your personal information from unauthorized access, use or disclosure, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, we recommend that you take every precaution in protecting your personal information when you use the Internet.
Do we disclose any information to outside parties?
We do not sell, rent, trade, or otherwise transfer your personal information to outside parties unless you have expressly granted us permission to do so.
We may share your personal information with business partners, service vendors, contracted or other trusted third parties who assist us in operating our website, conducting our business, or servicing you, however, we only provide these third parties with personal information needed for them to complete/ provide the necessary service.
We may also release your information when we believe release is appropriate to comply with the law or the requirements of law enforcement bodies, to enforce our site policies, to investigate, prevent, or take action regarding illegal activities, to respond to suspected or potential fraud, brand protection matters or, to respond to situations involving the necessary and reasonable or protection of others' or our rights, property, or safety.
California Online Privacy Protection Act Compliance
Residents of the State of California, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed Personal Information during the preceding year for direct marketing purposes. At GPA, we do not share information with third parties for the purpose of direct marketing and as such have no obligation to keep this information. and as such keep no list.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act); we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Effective: August 22, 2011
Last Updated: November 10, 2014
1. AGREEMENT TO CONTRACT ELECTRONICALLY
We may discontinue, add to, modify, upgrade or replace all aspects of the Web site in our sole discretion and without notice. In particular, we reserve the right in our sole discretion to modify, supplement, delete, discontinue or remove any software, file, information, communication or other content appearing on or transmitted through the Web site.
YOUR USE OF THE WEB SITE IS AT YOUR SOLE RISK. WE PROVIDE THE INFORMATION TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE DISCLAIM ALL WARRANTIES AND CONDITIONS, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, WITH REGARD TO THE PRODUCTS, SERVICES AND INFORMATION CONTAINED ON OR MADE AVAILABLE THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO THE AVAILABILITY OF THE PRODUCTS OR SERVICES. WE MAKE NO REPRESENTATIONS OR ENDORSEMENTS OF ANY PRODUCTS OR SERVICES ON THE WEB SITE. IN NO EVENT IS ASKGPA.COM LIABLE FOR ANY DAMAGES CAUSED BY YOUR OR ANY THIRD PARTY'S ACTS OR OMISSIONS. ASKGPA.COM IS NOT RESPONSIBLE FOR ANY CONTENT DISTRIBUTED BY YOU THROUGH THE WEB SITE OR ASSOCIATED SERVICES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU THROUGH THE WEB SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.
6. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ASKGPA.COM BE LIABLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF OR IN ANY WAY CONNECTED WITH (i) THE USE OR PERFORMANCE OF THIS WEB SITE; (ii) THE DELAY OR INABILITY TO USE THIS WEB SITE; (iii) THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SERVICES AND RELATED GRAPHICS CONTAINED ON OR MADE AVAILABLE THROUGH THIS WEB SITE; AND (iv) THE FAILURE TO PROVIDE THE PRODUCTS OR SERVICES. THE ABOVE LIMITATION DOES NOT APPLY TO YOU IF YOU ARE IN A STATE OR JURISDICTION THAT DOES NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY.
7. USE OF CONTENT
8. USER SUBMISSIONS
You agree that you will not upload or transmit any communications or content of any type that infringe or violate any rights of any party. By submitting communications or content to any part of this Web site, you agree that such submission is non-confidential for all purposes. If you make any such submission, you automatically grant--or warrant that the owner of such content has expressly granted--Askgpa.com a royalty-free, perpetual, irrevocable, world-wide exclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform and display the communication or content in any media or medium, or any form, format, or forum now known or hereafter developed. Askgpa.com may sublicense its rights through multiple tiers of sublicenses.
9. LINKS TO OTHER WEB SITES
Askgpa.com may provide links to web sites operated by other parties. We do not, either expressly or by implication, endorse the Content on such web sites or any association it may have with third parties. The links, if any, are provided for your convenience only. We have no control over such web sites nor do we review the content on those web sites; therefore, we are not responsible or liable for any content, advertising, products or other materials on or available from such web sites. You further acknowledge and agree that we are not responsible or liable, either directly or indirectly, for any damage or loss caused or alleged tobe caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web site or resource.
10. GENERAL LEGAL PROVISIONS
International Laws: Askgpa.com is based in Chicago, Illinois, in the United States of America. Askgpa.com makes no claims that the Content is appropriate or may be downloaded outside of the United States. Access to the Content may not be legal by certain persons or in certain countries. If you access the Askgpa.com Web site from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.
Export: The U.S. export control laws regulate the export and re-export of technology originating in the United States. This includes the electronic transmission of information and software to foreign countries and to certain foreign nationals. You agree to abide by these laws and their regulations - including but not limited to the Export Administration Act and the Arms Export Control Act and not to transfer, by electronic transmission or otherwise, any Content derived from the Web site to either a foreign national or a foreign destination in violation of such laws.
Questions or comments regarding this Web site should be directed by e-mail to email@example.com, or by telephone to (800) 395-9000, or by U.S. mail to Askgpa.com, c/o GPA, Specialty Substrate Solutions, 8740 West 50th Street, McCook, IL 60525.